---
title: Consumer Duty Webinar - Addressing Consumer Duty Requirements in the UK
description: Compliance and customer-centricity –are you ready? This FREE webinar will equip you to approach compliance within the Consumer Duty framework
---

## ON-DEMAND WEBINAR Addressing Consumer Duty Requirements in the UK

### PLEASE COMPLETE THE FORM TO VIEW A RECORDING OF THIS WEBINAR. DURATION: **1 HOUR**

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# Overview

Under Consumer Duty regulations, the onus is on UK-based FS organisations to provide customers with safe, fair and transparent products and services. This includes adhering to standards for defining products and services, their price and value, and through greater transparency, ensuring accurate consumer understanding of said products and services.

Additionally, you must provide clear and accurate information about your products and services and seek to resolve any complaints or disputes promptly and satisfactorily.

## VIEW WEBINAR

## Compliance and customer-centricity –are you ready?

 This FREE webinar will equip you to approach compliance within the Consumer Duty framework. Attendees will learn:

## Compliance and customer-centricity –are you ready?

 This FREE webinar will equip you to approach compliance within the Consumer Duty framework. Attendees will learn:

Consumer Duty regulatory requirements and trajectory – an overview

Defining Consumer Duty related policies and processes

How GRC technology automates processes and ensures employee engagement

![Laptop Mockup 06](https://info.decisionfocus.com/hubfs/Laptop%20Mockup%2006.png)

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## The Speaker

Michael Rasmussen is an internationally recognised pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of enterprise GRC, GRC technology, corporate compliance, and policy management.

With 30+ years of experience, Michael helps organisations improve GRC processes, design and implement GRC architecture, and select technologies that are effective, efficient, and agile. He is a sought-after keynote speaker, author, and advisor and is noted as the “Father of GRC” — being the first to define and model the GRC market in February 2002 while at Forrester.

Michael is quoted extensively in the press and is respected for his commentary on broadcast news channels. He is an Honorary Life Member and Global Ambassador of Risk Management with The Institute of Risk Management for his contributions to risk management and GRC.

Read more about Michael, founder of GRC 20/20 Research

[READ MORE](https://grc2020.com/2013/03/16/17michael-rasmussen-chief-grc-pundit/)

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 Any questions?

The Decision Focus team are here to answer your questions.

[GET IN TOUCH](http://www.decisionfocus.com/contact?hsLang=en)